3 Hats your General Contractor Wears

Unlike a specialized contractor, a general contractor (GC) oversees all onsite aspects of a construction project. Whether the GC, any employees or any subcontractors do the work, this is the person you call about everything.

1. Mediator. Neighbors, inspectors, architects, homeowners, subcontractors — many parties are involved and impacted by a renovation, and a good contractor can keep anyone from coming to blows. Some disputes are bound to occur, and the contractor is often the one trying to reach a resolution, because next to the homeowner the GC has the most at stake.

2. Financial adviser. Your contractor has probably dealt with many banks, insurance agents and loan consultants over the years. Take advantage of this expertise to find out how the money side of building generally goes.

3. Secretary. Though every contractor goes to bed dreaming of a project where there are no changes over the course of the job, that's not how remodeling works. There will be many conversations, emails, texts, phone calls and notes written on fresh drywall. A good contractor keeps a record of all of it, along with a record of payments, plans and spec sheets from appliances and fixtures.